Order 2 or more tracks and get a 10% discount!
Just choose the tracks and our shopping cart will work out the discount..
Order any CD/mp3 and get SilverWaves Royalty-Free Collection as well!
We will send you a free copy of SilverWaves once we have processed your order - please allow 48 hours..
Electronic Delivery - MP3s
Items are available to download as soon as payment is completed. We will also send an email confirmation containing links to the items ordered. You can then download mp3s whenever you wish and as many times as you like for approximately one week from the date of your order.
Windows: right click > save to disk.
Mac: control click > save linked file as
If you have purchased a music license
You may use the music with your projects immediately.
Postal Delivery - CDs
We will post
your order to you as soon as we receive your cheque payment or confirmation
of payment from Paypal. Most products are delivered in 3 - 5 working
days although they occasionally take longer due to volume of orders or
post delays. Please contact us if you do not receive your goods within
7 - 10 days so we can attempt to trace your missing music.
Non-UK Orders
Our CDs and downloads are available worldwide.
Returns
We make every effort to ensure that our products reach you in excellent condition, but if you have received a faulty item please contact us for advice by e-mail at info@silenciomusic.co.uk. The Consumer Protection (Distance Selling) Regulations, you have the right to a seven day 'cooling off period'. You may cancel a contract anytime within seven days - starting from the day after you take delivery of the products. You have the right to cancel for any reason without penalty unless the products are non-returnable or made to order according to your own specification.
If you wish to cancel a contract, please write to us or email us clearly stating your full contact details, product details and invoice number. Once you have cancelled the contract, you have a legal "duty of care" to take good care of the products. You must return the products to us at your expense. We would advise that you use a recorded-delivery service.
If an item other than those which are non-returnable or individually made to order, is unsuitable you may return it within 10 working days unused, in perfect condition and in its original packaging.
|